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Custom Orthotics

If you’ve been dealing with foot discomfort, fatigue, or aches in your knees, hips, or back, that have started to affect your day to day life, you’re not alone.
Custom orthotics are designed to assist in optimizing support and movement mechanics, helping everyday activities feel more comfortable again. Dr. Rebecca works closely with a pedorthist at the orthotic laboratory that she orders all custom orthotics from to ensure that you get the best custom care possible! Dr. Rebecca uses an electronic 3D volumetric scanner to create a digital scan of the foot which operates as the model upon which the orthotic is manufactured.
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From the Ground Up: Orthotics Designed for Your Life

Whether you’re on your feet all day or sitting for hours, comfort is key to being your best self – at work and in life. Custom orthotics are designed to enhance your comfort, support your alignment, and improve overall well-being, helping you feel your best wherever life takes you.

Dr. Rebecca was very knowledgeable and incredibly helpful throughout the whole process of fitting and obtaining my orthotics. She was easy to get a hold of anytime I had questions and I’m very satisfied with my experience, would recommend!

Christopher Syroteuk

Rebecca-Jane was very knowledgeable and great with her communication and understanding of my concerns. The orthotics she had made for me have helped a lot along side the exercises she gave me.

Stacy K

How They Help

Most people underestimate the impact their feet have on the rest of their body—until pain becomes part of everyday life.
  • Support & Comfort: Helps correct your body’s alignment from the ground up, evenly distribute pressure, and improve comfort during long periods of standing, walking, or sitting—even in less supportive footwear like heels or work boots.
  • Improved Posture & Alignment: Supports proper foot alignment to reduce strain on your legs, hips, and back.
  • Active Lifestyle Support: Enhances comfort and support for walking, running, and long days on your feet.
  • Preventative & Recovery: Helps prevent common issues like plantar fasciitis and heel pain, while supporting recovery from ongoing discomfort so you can stay active

Who Benefits?

  • Chronic Pain Sufferers: Orthotics can help reduce symptoms of common foot issues.
  • Active Individuals: Provides support for those who spend time on their feet or engage in physical activities.
  • People with Postural Problems: Corrects imbalances that can affect posture and alignment.

Common Conditions and How Custom Foot Orthotics Can Help

What starts as one issue often leads to a bigger realization—how much your feet influence the rest of your body.
  • Plantar Fasciitis: Reduce strain on the arch and ease heel pain.
  • Heel Pain & Heel Spurs: Cushion the heel to relieve pressure and discomfort.
  • Flat Feet: Support the arch for better alignment and reduced joint stress.
  • High Arches: Evenly distribute pressure and improve stability.
  • Bunions: Ease pressure on the big toe and improve foot mechanics.
  • Metatarsalgia: Offload pressure from the ball of the foot to reduce pain.
  • Shin Splints: Support alignment to lessen muscle strain.
  • Achilles Tendonitis: Reduce tension on the Achilles for easier movement.
  • Foot & Leg Fatigue: Provide support to reduce muscle overuse and tiredness.
  • Arthritis: Cushion and support joints to ease daily movement.
  • Knee, Hip & Lower Back Pain: Improve body mechanics from the ground up.

Sore feet. Tired legs. Aching back. It’s easy to ignore—until it starts affecting your day.

Custom orthotics are designed to support how you move, wherever you need it:

Workdays
  • Long hours in boots or on your feet
  • Less fatigue, more comfort 
  • Continued support that lasts your whole shift
 
Everyday life
  • Works with sneakers, casual shoes, and dress footwear
  • Improved alignment and pressure relief
  • More comfort, all day
 
Active time
  • Walking, running, training
  • Support and recovery in your sport specific footwear 
  • Stay active without the same strain
 
Options built for you:
  • Everyday wear
  • Athletic performance
  • Dress shoes and heels
  • Work boots and safety footwear 
 
Most people don’t realize how much a difference proper support can make—until they feel it.

Crux Laboratory Standard Orthotic Styles

No matter what type of footwear you wear—at work, at home, or at play—custom orthotics provide support and comfort tailored to your needs.

Everyday Comfort

  • Ideal For: Casual shoes, runners, boots, and wider dress shoes.
  • Features: Semi-flexible design for durable, all-day comfort.
  • Perfect If: You spend long hours on your feet or need versatile daily support.

Sport Performance

  • Ideal For: Training shoes, runners, hiking boots, athletic footwear.
  • Features: Semi-rigid support with moisture-wicking, friction-reducing top covers.
  • Perfect If: You’re active and want your footwear to keep up with your performance.

Dress Orthotic

  • Ideal For: Dress shoes, flats, high heels.
  • Features: Slim, low-profile design that blends into formal footwear without compromising support.
  • Perfect If: You want all-day comfort that doesn’t compromise your style.

Custom Orthotics

Designed to support years of daily use across work, life, and activity. Please note that all custom orthotic appointment and device fees are due at the end of each visit.
$150

Custom Orthotic Insoles Assessment

This fee covers your comprehensive custom orthotics assessment, where we complete a detailed evaluation of your posture, gait, and foot structure, discuss your symptoms and goals, and determine whether custom orthotics are right for you.
$500

Custom Orthotic Insoles

This fee covers your custom orthotic insoles. Please note that most insurance providers require a medical doctor’s prescription for orthotics prior to booking. The clinic is unable to direct bill for products, including orthotics, and full payment for the appointment is due at the conclusion of your visit.
$350*

Custom Orthotic Insoles (2nd Pair)

If you are interested in ordering a duplicate pair of your orthotics within 6 months of ordering your first pair.
$150** +GST

Custom Orthotic Insoles (2nd Pair)

Give your custom orthotics a second life with our affordable refurbishment service. We can frequently refurbish orthotics from our clinic – and often from other providers as well — helping reduce waste and keep quality devices out of landfill. It’s a practical, sustainable way to restore comfort and support in your original custom orthotic investment.

*Subject to practitioner discretion – please contact the clinic for details. Offer only available within 6 months of completing an Initial Custom Orthotics Assessment (including ordering new custom orthotics) with Dr. Rebecca.

​**Subject to practitioner and lab discretion – please contact the clinic for details. Offer only available within 6 months of completing an Initial Custom Orthotics Assessment (including ordering new custom orthotics) with Dr. Rebecca. Please note that most extended healthcare plans do not reimburse orthotic refurbishment under custom orthotics benefits. Some plans may allow reimbursement through a Health Spending Account (HSA). Coverage varies, so please review your insurance plan.

How It Works:

Each style can be custom-built to meet your unique needs, footwear, and lifestyle.

Step 1: Book an orthotics assessment with Dr. Rebecca, who will evaluate your posture, gait, and foot structure.… Don’t forget to bring your footwear to the appointment!

Step 2: A 3D foot scan and detailed orthotic order form are sent to Crux Laboratory for custom fabrication.

Step 3: Once your orthotics arrive at the clinic, a dispensing appointment is scheduled for Dr. Rebecca to fit your orthotics and provide you with guidance to ensure a smooth, supportive break-in process.

Note: Most extended healthcare insurance plans require a medical doctor’s prescription for custom orthotics dated prior to the chiropractic custom orthotics assessment date. Please review your specific insurance plan requirements prior to booking.

Do you experience foot discomfort or fatigue at work? Custom orthotics could be the support you’ve been missing.

Ask your chiropractor about custom orthotics today and start improving your foot health and overall well-being.

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Orthotics Brochure